Re: verizon wireless not honoring double data
vzw_customer_support
Customer Service Rep

I'm sorry to learn of the issues you are experiencing with the promotion outlined in your post, ANDALL13. In review of the requirements to keep this promotion active on your account, I see that you must remain active on the XL, XXL or higher Verizon Plan.


You indicate that this promotion was applied to your account initially. Have you changed your plan since you first qualified for this promotion?


AntonioC_VZW
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