Re: Customer service
Weth
Legend

dylaneyco wrote:

He took an I-phone 5 that a friend had given to him into our local TCC Retailer. They told him they could not activate it because it was an old AT&T phone, which I later found out was a lie. (It can be switched over)

Actually you were given correct information on this. An AT&T iPhone 5 does not have CDMA radio and therefore cannot be used on AT&T. It is true a Verizon iPhone 5 can be used on AT&T, but not the other way around.

Why is incorrect information always called a lie? A lie indicates purposeful deceit as opposed to just being wrong. In this case, the Verizon rep was actually telling you the truth!

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