Transfer of liability
Jlditton
Newbie
‎11-02-2016 09:40 AM

I have found the Transfer your service FAQ but the clickable link that says complete the transfer request online keeps looping me back into FAQs. I have time to adjust things online because I can check in and out from what I'm working on but I can't be on the phone with Verizon for hours. Any help would be great. Have a lot that needs done on this account and I know it may take some time. 😕

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Re: Transfer of liability
Ann154
Community Leader
Community Leader
‎11-02-2016 10:06 AM

Last I knew, you can initiate the Transfer of Liability online. You can only complete it by being physically in the store or by calling Customer Service at 1-800-922-0204 from a landline or *611 from your phone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Transfer of liability
KAMUISANGEL2000
Newbie
‎11-02-2016 11:01 PM

I was having the same issue. Originally I was attempting it thru my Firefox browser. I don't have the pop-up blocker activated, but it kept routing me back when I clicked the link. However, I was able to successfully complete the online transfer form when I did it thru Internet Explorer. Maybe that will work for you too

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