Re: I moved to a new place and now my voice service and data (3g and 4g) are almost non-existent even though the coverage map shows full coverage all around me.
vzw_customer_support
Customer Service Rep

Gosh, that sounds terrible, moff701. With such a long time to connect calls, I can see why you would want to get this resolved. You’ve mentioned that it improves once outside. That is a strong indicator that the construction of the home (either the materials used in building or the sound structure) is such that it may well be preventing signal penetration. While there won’t be a solution for the construction of the home, I would like to know how far outside the home you need to walk before service becomes available again. Can you share that with me?


DionM_VZW
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