Re: lied to during phone upgrade
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The fee was applied to the account my wife is named on
Her# is [removed]
My main concern is I was lied to and that I would have never changed plans
without assurance that I wasn't going to be billed.
If I have too l will go back on the original plan for 10 days ( if I'm
allowed to for 10 days), but that's something I feel a very long time
customer should be obliged to do.
My main reason for changing plans was to have something easy to change
because my wife's plan is up this month and we were going to look into new
plans.
This experience is giving me a bad taste in my mouth for Verizon.
Richard
Personal information removed as required by the
Message edited by Verizon Moderator