Re: lied to during phone upgrade
aburke1688
Newbie

I received the Samsung on or around 1/11/16.  It was an early upgrade, which to my understanding as of today from the rep I talked to, means I have no option of keeping my phone I did not purchase from Verizon.  That I would have to send my Droid purchased from Amazon to Verizon, or be charged upwards of $500.  If I had seen anything to the likes of this in the upgrade process, I would not have continued. Now I'm out anywhere between $99-$500.

I don't understand why the option to not trade it in was available to me if I would be forced to send Verizon my old phone anyways.  I also don't understand how Verizon has any right to a phone I did not purchase through them.

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