@Gertiegooch

It’s important to me that you’re able to maintain a reliable network connection at your home.  What model device(s) are you using?  How is your signal outdoors at this location?  Is this affecting voice and/or data services?  Please let me know so that I can further assist.

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!