I have been with Verizon Wireless for over 16 years. I have been trying to contact them for the last 4 days and can't get any help. Call on the phone, they say it has been fixed. Go to the store and they have no record of anything. Tried the online chat and they couldn't do anything. Asked the online chat lady for an email address to the company, and her reply was that Verizon doesn't have an email. I said no one in the company has an email. I just want to try and get my problem fixed, and I need something I can print out just in case I get called a liar again. Anyone know how I can do this?