Thanks, Ann154!  I wish Verizon would have pointed that out when I first contacted them.  Sure, I should have read it myself, but with other companies I've dealt with they've canceled service the day I asked them to.  I didn't think to question that Verizon and other cell companies would be any different.  And I still don't like the policy.  🙂

Now I have a new question - how can I delete this post/thread?!  I've poked around my profile and searched Jive Help and can't find a way to do this.  But if I can't, the replies have been helpful and perhaps will clarify Verizon's policy for other customers as well.