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My family and I live in Craig, Colorado and our service is good in some areas and in the center of town is
horrible. At best where we live, I get a low 3G signal if I stand near a certain window with a poor network
extender signal and we use WiFi supported applications to receive messages and calls. There are several
Verizon customers in Craig that have the same complaint of poor service and most have been going to the
local service provider or larger providers and with those other companies moving in that have the service to
back their product. Would it be rude to ask Verizon to look into updating their towers or adding new towers to
expand the service signal. The most recent "upgrade" was increasing to the 4G LTE and even that signal is
spotty at best.
Can Verizon suggest a means to make it better?
Thank you for your time and consideration, Johnny
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Johnny, Thank you for taking the time to reach out to us. I know dependable service is extremely important. I need to gather some additional information from you to get a better idea of what is happening. I'll be sending you a private message shortly.
NicholeK_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!