Hello Pascoal_Pedro,

I'm terribly sorry to hear that you've experienced such frustration in regards to your upgrade! I know I'd be quite upset to get such conflicting information as well. I can certainly clarify. We will be allowing upgrades to the Device Payment Plan on the new, higher unlimited data pricing. If your line is out of contract by November 15, and is affected by the pricing increase, you can then upgrade. However, before the change is effective, upgrading will still affect your unlimited data plan.

MichelleH_VZW
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