- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have a blackberry and I went into the Verizon store. I stated I needed a sim card for my new Samsung Galaxy S 5 to make my phone that I purchased off of Ebay work on my wifi. The Verizon Rep said she could get me a SIM card. I specifically asked by doing this will it affect my plan and she said NO. As we were talking I asked if I could use both phones on my line and she said YES. I again asked would it change my plan and again she said NO. I said I may use the cool new phone on the weekends are you sure this is not going to affect my plan and again she said NO. So I said go ahead and activate the SIM card. Then she text me and said I can save you $100 on your plan. I said I was happy with my plan. (Unlimited data plan) Then I get home and check my plan on line and I now have 2 GB of data. I immediately called customer service and complained. They put in some form to get me back my unlimited data. I then went to the store and they verified that I was to get my unlimited data back. 2 weeks later and I am still screwing with Verizon to get my unlimited data back. No one called to say I was denied for my request for my unlimited data. I was lied to and Verizon is now in Breach of Contract due to their employee lied to me. Verizon is being unethical and I think it is time I get a lawyer involved. There does not seem to be any loyalty from Verizon to it's customers. Can I get any help on here or should I just go to T-Mobile?