Re: Edge Up return fiasco
vzw_customer_support
Customer Service Rep

abps11

Thanks for taking all those steps! What's the date of the invoice the charge appeared on? You can see this date if you log in to My Verizon http://bit.ly/xB4iTc, and click on "View Bill". You'll see a bill period listed! What dates are there on the bill you see the charge for your Edge device?

RuthW_VZW
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