The $260 is the remaining amount owed on the phone. This amount is what i

was told i would have to pay, if i didn't return the phone. I had already

fulfilled the contract requiring payment of at least 1/2 the price of the

phone so i could upgrade to a new one. I received at least 3 emails

warning about the charge to my account if the phone wasn't received. But

the phone had been received...........Verizon had it the whole time and

still does(confirmed by both Verizon and USPS, i have a case number if

needed). It just hasn't been processed. And now i'm being charged for it.

On Thu, Feb 12, 2015 at 11:55 AM, pherson <forums@verizonwireless.com>