Re: Extremely Poor Customer Service
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The BYOD program I am talking about is the one that is offered through your corporate company and has nothing to do with an "out of contract device". The program allows a corporate associate to use their personal device for company use also and in return Verizon has set up a special pricing for these associates through a contract with the corporate office. When I signed up for it in November I was told it would take up to 30 days to complete the setup and reflect on my account. I tried multiple times to find out why my bill was not reflected the correct amount with no help from customer service.