Re: Horrible Customer Service at a Verizon Store!
vzw_customer_support
Customer Service Rep
ssfava  I'm very sad to hear about the less than stellar experience you encountered at the store location in Warwick! I completely agree that our stores should be locations you can depend on to receive honest and respectful service. I will absolutely ensure the proper feedback is lifted up to this store so we can improve it for the future.  I always want to ensure you have the correct information you need! On non-More Everything plans, you are able to share an upgrade with another line but a data plan will be needed on the line that the two year agreement is being attached to. Many times, switching to More Everything and Edge can save you money! This is something we can definitely look into together. To find the More Everything plan that will fit you best, check out what your average usage is like using an Account Analysis: http://vz.to/1ceGGY2. You can also compare More Everything plans here: http://vz.to/1mdaObD.  RuthW_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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