It's important that you can access your voicemail, alphakira. Does your device show a cellular data connection when trying to access voicemail through the app? I can assist with reviewing the voicemail feature. I've sent you a direct message. Please reply to my direct message if you would like me to assist.

AndreaS_VZW

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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!