Re: Verizon told me they were going to waive my etf, I have it in writing, and now they are denying it!
wsard107
Newbie

So you say that Verizon prays on the ignorance of their customers not to check every bill for accuracy and not to read the constantly changing customer agreement? Now I have seen the true Verizon for what they are I can see their expectations of their customers. Buyer be ware, should be the heading. Customers like feeling that there is an honest relationship, a good faith that the company they purchase goods and services off of would be making rules and decisions based on a provider customer based agreement, where the customer is happy and so is the provider.

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