@Pita34

I want to ensure you're able to enjoy the benefits of using the Visual Voice Mail feature on your device.  What model phone do you have?  Has the Visual Voice Mail application worked on this device in the past?  Do you have a 3G or 4G connection when attempting to launch Visual Voice Mail?  Please let me know so that I can further assist.  Thanks!

AnthonyTa_VZW
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