That was a great idea to change your features online, HChelette. To ensure the feature change is recognized by your phone, go into Settings>Manage Applications>scroll over to All>Voicemail (or Visual Voicemail depending on your phone) and select Clear Data. This won't erase your voicemails but will reset the voicemail app to make sure it no longer tries to set up visual voice mail if you have basic voice mail selected through My Verizon http://bit.ly/xB4iTc.


JenniferH_VZW

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