Did I attempt to? Yes. But alas, it is yet another multi step process which needs an authorization/acceptance from that party to correspond. So I could not. Strange that it was upon that persons suggestion that I contact them directly yet have to start/follow them to begin something which I CAN'T do without waiting. I post on this forum to say what I  feel WITHOUT the penalty of wasting more time than I  want. Other customers, like myself, that are frustrated & feel we are not getting heard & dealing with a labrynth of ever changing facts depending on who you talk to. To irritate us with "follow me" & wait until someone accepts?  NOT the best approach.