Re: Why am I being charged when the web is blocked?
mak321
Enthusiast - Level 2

Thanks for all your advise but I did call them and the man looked up my account and everything.  He told me that the particular number that was charged "was" blocked but would be charge anyway when the button was just pushed.  I just want to know why?  I blocked it for a reason.  My 13 year old is using this particular phone and I don't want him having the internet. 

 

Why have the capabilites to block certain features when they are going to charge you for them even when you have them blocked?  I just don't understand that.

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