I recently put usage controls on my daughter's phone. I've blocked her from receiving texts/calls after 11:45 p.m. Unfortunately, since she starts the call before 11:45, there is no restriction. She speaks to the caller for two hours so I'm back where I started from. Also, I have a problem with the only "trusted" people she can reach are those on my calling plan. What if she can't reach us and wants to call her aunt or uncle???? Certainly, with Verizon's new "pick 10 numbers on any system" calling plan, they don't have to restrict her from using "trusted" numbers not in MY plan! Any way around these issues? I guess this is more for Verizon to answer but no patience waiting on the phone and customer service won't know the answer anyhow.