startingonthewrongfoot,

We certainly hope that we can change your view of us and get you set up with new service as soon as possible. You concern is understandable and we do want to assure you that your information is protected when faxing over the documents to our credit department. Were you able to reach the credit team over the phone to have them verify the email address again for you? This way you can try to send them an email while connected with someone to make sure it goes through. We do want to help you resolve this issue as soon as possible.

CandiceH_VZW
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