Re: Help with contacting corporate.
vzw_customer_support
Customer Service Rep

Thank you for your long time loyalty, kac991! I know how a spike in data usage is definitely a concern. While it is possible for usage habits to change with newer devices, I want to make sure you're not exceeding your plan. How do you normally use your phone? Do you have access to WiFi, and if so are you connecting to it?

AndreaS_VZW
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