I'm sorry to learn of the service issues you are experiencing tlloydd! Let's explore options to resolve this service issue pronto! What is your ZIP code and software version? Are you able to get service in other areas? Let's reset the connection to the network for now and test: power off>remove SIM card for one minute>insert SIM card>power on. I look forward to your answers to assist you further.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport