Re: How many people think Verizon is GOOD at "customer service" - or is that an oxymoron?
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I was just in a Verizon store on Tuesday to pick up a new phone. I was in and out in less than 30 minutes. The customer service rep was courteous and knowledgeable. Of course, I already knew exactly what I wanted, so he didn't have to sell me anything, just set it up.