http://www.t-mobile.com

http://www.sprint.com

http://www.att.com

This is how you handle the situation.

Never take that type of treatment from Verizon Wireless.

The coverage may not be what you need but you can check it out before you switch.

Don't believe any response that says they don't want you to leave, or follow them and they will try and fix the issues

You are not going to get that promotion now and the we will call you back within twenty years or less is just a put off.

Good Luck