I received my second gift card as well, an additional $164, which, combined with the initial $36 given, is equal to the amount it should have been to begin with. They clearly think they are going to get away with this shady business. From the time that I read the email saying they would give me $36 instead of $200, I made 2 phone calls and posted here and received the additional gift card in less than 24 hours. Wise decision on their part. I had my letter to Verizon outlining my disgust and disappointment stamped and ready to be mailed. At least they righted the wrong in the end- I hope everyone else has the same outcome!