Re: How do you actually get customer service to follow through?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
tfcat1812,
Right off the bat, I apologize for the problems you've had while contacting us regarding your service. I know it's imperative to have reliable service and to get to the bottom of this to get your signal back. Are you aware of any resolution tickets filed to investigate? What's your zip code? Are all phones having problems in area?
AdaS_VZW
Follow us on Twitter at @VZWSupport