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Hello pstager101, service when you need it most is what we strive for! What zip code are you located in? Do you by chance have highspeed internet access? If so, we do have our Network Extender that acts like a mini cell tower in your home to boost and amplify signal. View details here: http://vz.to/1cZhsvd
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport