Re: Why is 611 disconnecting all calls after ~ 30 minutes? Happened to me three times tonight, twice while in mid-conversation with representatives. Horrendous new practice, totally frustrating.

Community Manager
Community Manager

We strive to offer you the highest level of support, LongtimeCustomerNYC! I apologize for any inconvenience. Please tell me more about your account concerns and I can assist right here.


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