Re: How can I submit a trace route problem issue to support?
Tony_Pratt
Newbie

This is starting to get critical. I have clients hosted on HostGator telling me that enough is enough. Their sites have been for all practical purposes unavailable to those people trying to access them over a Verizon network connection to the internet. They will go another route and I can't blame them.

Its going on two weeks that I have been trying to get this Verizon networking issue resolved. I have even supplied trace routes and WinMTR reports specifying the servers involved. I can supply more that I created yesterday.

At the same time I have this issue with Verizon going to HostGator other sites I have created on other hosting companies such as InMotion are fine. I do not see what else I can do to get Verizon to resolve this issue.

I do not want to move all of these sites off of HostGator just to resolve the problem. I should not have to.

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