Re: Thinking about leaving Verizon and they don't care someone please help
vzw_customer_support
Customer Service Rep

Hello lashaun2010,

Of course we care if you stay with us! We're passionate about your wireless happiness and we want to showcase this to you right now. May I ask what issue are you having with your HTC One Maxx? Is there any physical or liquid damage on the device? If it's a warranty issue then the same model device is what HTC approves for a replacement device. If you prefer to discuss add'l options on getting another brand smartphone then we can look into it as well.

Thank you…

ArnettH_VZW
Follow us on Twitter @VZWSupport

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