driceva wrote: New phone...purchased today.

Where / how did you purchase the phone?  What phone is it?  Oops, re-read the subject line....   If it was at a Verizon store, take it back as a defective, DOA device.  If it was through a third party, eBay, swappa, etc, then contact them to get your $$ back.

If it IS a private purchase, it may just be a bad battery. You can typically get OEM batteries for reasonable prices at online cellular accessory stores, and I've found them to be pretty quick on delivery times too.  Depending on how much you've already spent on this phone, you may consider trying a new battery before giving up on it ...