Re: New customer - Difficulty Getting Support
Ann154
Community Leader
Community Leader

c_brookhart wrote:

I managed to get in contact with customer service by phone. I've had good experience using social media to get assistance from my previous carrier. Verizon seems to have two support accounts on Twitter - VerizonSupport and VZWSupport; which one is the correct one?

VerizonSupport = Verizon Landline services (phone, Fios, DSL, etc.)

VZWSupport = Verizon Wireless (cellular phone)

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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