I Went into a Verizon store yesterday to upgrade my current phones since my two-year contract just expired. We had enquirer about the Verizon Edge program, and decided to move forward with it. While getting everything together, the sales rep suddenly told us that we were not eligible, and didn't have a reason. Rather than us walking out if the store with two new upgradable iPhone 5S that we could possibly upgrade when the new iPhones come out, we had a bill of over $350. I wonder if anyone can tell me why I wouldn't be able to go on the Edge plan?

I have a limited data plan, have a spotless payment record, and have been a Verizon customer since long before they were Verizon.