Re: Anyway to know if VZW is working on improving service in an area?
vzw_customer_support
Customer Service Rep

Hello Lionhartsmh, service at your fingertips is what we strive for! We do our best to cover as much ground as possible. Can you run a speed test on www.speedtest.net Also, let's try resetting the network settings as well: http://vz.to/Jzv4mg   

WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

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