rprise charges
decklife
Newbie

Look, I'm not saying Verizon isn't doing a lot to help the customer monitor usage of voice. It has. And I'm appreciative. But the company hasn't really even begun to do this when it comes to megabyte usage. Its opaque system is taking advantage of customers. My proof is that it takes a national access block to be absolutely sure not to get charged for MB usage. That option takes away the customer's ability to send picture and video messages even if that customer has paid for a package that includes this capability. How is that right? How can you argue that this is ok? Why aren't the five or so blocks I've put on my line enough?How is it ok to make a button's default setting such that one press costs $1.99?

VZW needs to bring transparency - at the least - to this issue. 

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