Doesn't change the fact that it seems like a scam. Any other industry that bills monthly for 'service' (electric, gas, etc.) pro-rates. I was a loyal verizon customer for 10 years, so forgive me if it's been a while since i read the service agreement. Needless to say, I'm no longer a customer, won't be returning after the crappy customer 'service' I've gotten in the last month, and will be recommending to any friends, family, and via social media/web that people avoid Verizon in the future. Yeah, I'm a little pissed at how they treated me, but that's what they get for crappy service.