Text message disappearing from online message log


I have a screenshot taken yesterday showing my Verizon message log online. There are some texts shown there that are no longer showing when I look at the message log today. The messages are from a number I do not know to another user on one of my lines. Where did the messages go? If the user deleted them from their phone, they still would show in the log, right? Could there have been some kind of error?

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