On December 19, 2015 I upgraded to a IPhone 6s at the suggestion of my local Verizon store.  The representative added the Asurion extended warranty, calling it "total coverage".    On March 29, 2016 the IPhone would only work if I twisted the phone or heated it above 105 degrees.  I filed two claims with Asurion and was denied coverage.  I took the phone to the local Verizon store and was told by the representative that the phone was out of warranty and referred me to a repair shop down the street.  The repair shop wasn't able to help.  I returned to the Verizon store and met with the representative who had sold me the phone.  She said for $37 dollars I could upgrade.  After completing the paperwork, I was informed that my phone did have an extended warranty.  When all was said and done, I had paid the price for Asurion for 15 months and in the end my upgrade will now cost me approximately $950.00.