Re: IDEA - $30 Upgrade Fee Resolution
MeTexanVT
Enthusiast - Level 3

I have purchased many Hyundai's actually, and because of my customer loyalty they waive many charges and fees.

I am not arguing against the fee itself, I am arguing that Verizon ignores customers who have been loyal, and this fee is one of the ways LOYALTY could be rewarded and a customer easily retained.