live chat ticket?
Silentfox18
Newbie

I was talking to one of the Live chat representatives about me dropping calls alot and they said I would get a text within 15 minutes with a ticker id so the upper level engineers can handle it. But I never got this text so what do I do?

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Re: live chat ticket?
Ann154
Community Leader
Community Leader

Call customer service and see if they can look up the ticket number?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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