Obviously you don't know what you're talking about considering the fact that I bought TWO phones...and only the iPhone affected the plan, which once again they didn't let me know that upon checkout.  This was confirmed by the Verizon Rep who told me that I could keep my old plan if my wife would send back the iPhone 5.  The website didn't prompt me to pick a new plan, or even inform me that I was going to be given a plan where I pay more money for less service.

This should not be happening to customers, which is why I googled "Verizon Bait and Switch" and this topic came up.  I feel that Verizon should be out in the open with any and all changes to your plan before you complete a transaction; just as they are when you are picking out a plan as a new customer.