Verizon,

Will you please help me with this?

From Jax_Omen:

brian823, you absolutely *can* do what you want (reactivate the line with a new number, fulfill the remainder of the contract, then cancel once the contract is complete). However, most representatives do not know how to do this. They have to call their credit team and have the credit team manually reactivate the line with a new number, set the contract to the remaining duration, and credit the ETF. It *is* their policy to do this upon request, but they seem to be awful at actually following that policy.

Tell the rep to look up the policy for "Reactivating a Line After the Number Has Been Ported"