Hi Yklee,

Great question! It's important to make sure you get your deposit back. Have you received your final bill from Verizon Wireless? Once the account has been disconnected, you will receive a final bill. The security deposit will remain on the account for 3 bill cycles just in case any delayed charges occur. After 3 bill cycles from the final bill, the deposit is released back to your account, and a check is mailed out for the credit balance on the account. Make sure that you have mail access to the address that was listed on the account. Have a great day!

Thanks,
Pamela F.
Tweet us @vzwsupport