Re: billed $250 for phone I didn't buy, on hold with fraud claim for over 1 hour still no answer
vzw_customer_support
Customer Service Rep

Hey there Charlie_Cheesedog,

Fraudulent charges are never easy to deal with and I want to make sure that we get this corrected in a timely manner. I've fraudulent purchased made from my bank account so I know how concerning it can be.

I would like to review the account in detail. Please follow me and dm me your mobile number and billing system password. I'll review the account in detail to see what is going on.

NicholasB_VZW
Follow us on Twitter @VZWSupport

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