Re: Horrible Customer Service
SFCR
Enthusiast - Level 2

I've had customer service issues as well. Perhaps you could begin with the BBB, but I have no idea it would help. However, if you can find an attorney that is willing to challenge Verizon and their policies, it could be to your benefit. I have recently employed an attorney as well to take it to court, even though they have a "no jury trial" statement in the fine print. Good luck.

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