Thanks for your response. We're hoping we can reach a
satisfactory explanation & thereby restore our trust in Verizon
Wireless. The conflicting responses we got from *611 & Verizon Store
did little toward that end.
To answer your question: We turn off the jetpack with the switch on top of the unit. Prior
to 11/10 we were leaving it on all the time. Since then, we turn it off
whenever we're not online. We've been watching the data usage detail very
carefully and, so far, we've had no more huge data amounts since the 1.3GB
early on the 10th.
We’d be interested to learn if there is a simpler (perhaps
automatic) way to turn off the jetpack.
Also, a forum response suggested we may not even need the
jetpack since our iPhone 4 can be used as a hotspot. When we got our iPhones, we understood the
iPhone 4 didn't have hotspot capability. Which is correct?
We’ll look forward to your response.
Huguette & Richard